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Shipping Policy

Shipping Policy

Introduction

Thank you for shopping with Auguri! We strive to provide our customers with a seamless and efficient shopping experience, including reliable and timely shipping services. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website, https://auguri.in/ By placing an order on our site, you agree to the terms outlined in this policy.

Shipping Rates and Delivery Times

Shipping Rates:

  • We do not charge any shipping fee from the customer.   

Delivery Times:

  • Standard Shipping: Delivery typically takes 5-7 business days.
  • Express Shipping: Delivery typically takes 2-3 business days.

Please note that delivery times are estimates and may vary depending on factors such as your location, carrier delays, and weather conditions.

Order Processing

Processing Time:

  • Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Multiple Shipments:

  • If your order includes multiple items, they may be shipped separately to ensure faster delivery. You will receive a shipping confirmation email for each shipment.

Shipping Confirmation and Order Tracking

Shipping Confirmation:

  • Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number(s).

Order Tracking:

  • You can track your order by visiting the carrier’s website and entering your tracking number. Alternatively, you can track your order through the "Order History" section on our site if you have an account with us.

Restricted Areas:

  • Certain areas may have limited shipping options due to carrier restrictions. If we are unable to ship to your location, our customer service team will contact you to discuss alternative arrangements.

Shipping Delays

While we strive to ensure timely delivery, there may be delays due to unforeseen circumstances such as extreme weather conditions, natural disasters, or carrier issues. In such cases, we will notify you of any significant delays and work to resolve the issue as quickly as possible.

Damaged or Lost Packages

Damaged Packages:

  • If your package arrives damaged, please contact us immediately at auguri.apparels@gmail.com with your order number and photos of the damaged item(s). We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.

Lost Packages:

  • If you believe your package is lost, please contact us. We will initiate a search with the carrier and keep you informed throughout the process. If the package cannot be located, we will issue a replacement or refund.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us:

  • Email: auguri.apparels@gmail.com

Thank you for shopping with Auguri!