Last Updated: January 1, 2025
At Aguri Designs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Quick Summary: We collect information you provide to us and automatically through your use of our services. We use this information to provide and improve our services, process your orders, and communicate with you. We do not sell your personal information.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Create an account on our website
- Place an order for our products
- Subscribe to our newsletter
- Contact our customer service
- Participate in surveys or promotions
- Leave reviews or feedback
The types of personal information we may collect include:
| Information Type |
Examples |
| Identity Information |
Name, username, date of birth |
| Contact Information |
Email address, phone number, billing and shipping address |
| Financial Information |
Payment card details, bank account information |
| Transaction Information |
Order history, purchase details |
| Communication Information |
Feedback, survey responses, customer service inquiries |
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Information: Pages viewed, time spent on pages, links clicked, search queries
- Location Information: General geographic location based on IP address
- Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 Order Processing and Fulfillment
- Processing and delivering your orders
- Managing payments and refunds
- Communicating about your orders
- Providing customer support
2.2 Service Improvement
- Personalizing your shopping experience
- Analyzing website usage and trends
- Testing new features and functionality
- Improving our products and services
2.3 Marketing and Communication
- Sending promotional emails and newsletters (with your consent)
- Displaying personalized advertisements
- Conducting surveys and market research
- Notifying you about new products and special offers
2.4 Legal and Security Purposes
- Complying with legal obligations
- Preventing fraud and unauthorized access
- Enforcing our terms and policies
- Protecting our rights and property
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
3.1 Service Providers
We share information with third-party service providers who help us operate our business:
- Payment processors for secure transaction handling
- Shipping companies for order delivery
- Email service providers for marketing communications
- Analytics providers for website performance analysis
- Cloud storage providers for data hosting
3.2 Business Transfers
If Aguri Designs is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
3.4 With Your Consent
We may share your information for any other purpose with your explicit consent.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of sensitive data during transmission (SSL/TLS)
- Secure servers with firewall protection
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Regular backups and disaster recovery procedures
Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but maintain industry-standard practices.
5. Your Privacy Rights
You have certain rights regarding your personal information:
5.1 Access and Correction
You can access and update your account information at any time by logging into your account or contacting us.
5.2 Deletion
You can request deletion of your personal information, subject to certain legal exceptions (e.g., order records for tax purposes).
5.3 Marketing Opt-Out
You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any promotional email or by contacting us.
5.4 Cookie Management
You can control cookies through your browser settings. Note that disabling cookies may affect your experience on our website.
5.5 Data Portability
You can request a copy of your personal information in a structured, commonly used format.
5.6 Restriction of Processing
You can request that we restrict the processing of your personal information under certain circumstances.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience:
Types of Cookies We Use:
- Essential Cookies: Required for the website to function properly (e.g., shopping cart, login)
- Performance Cookies: Help us understand how visitors use our website
- Functionality Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver personalized advertisements
You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
Retention Periods:
- Account information: Until account closure plus 1 year
- Order information: 7 years (for tax and legal purposes)
- Marketing data: Until you opt-out plus 90 days
- Website analytics: 26 months
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
Your continued use of our services after changes indicates your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Data Protection Officer
Aguri Designs
Email: privacy@aguridesigns.com
Phone: +91-XXXXXXXXXX
Address: [Your Business Address]
Response Time: We aim to respond to all privacy-related inquiries within 30 days.
13. Compliance
Our privacy practices comply with applicable data protection laws, including:
- Information Technology Act, 2000 (India)
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Other applicable Indian privacy regulations
Your Consent: By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.